Privacy Policy

At Monitodo ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://monitodo.com and use our uptime monitoring platform services.

Personal Data

We collect the following personal information when you use our services:

• Name: To personalize your account and communications
• Email address: For account management, service notifications, alerts, and customer support
• Payment information: To process transactions and billing (processed securely through third-party payment processors)
• Team information: When you create or join teams for collaborative monitoring

Monitoring Data

We collect and store data related to your monitoring activities:

• URLs and endpoints you choose to monitor
• Monitoring check results and response times
• SSL certificate information for monitored domains
• DNS records for monitored domains
• Incident history and uptime statistics

Non-Personal Data

We automatically collect certain non-personal information through web cookies and similar technologies, including browser type, device information, IP address, and website usage patterns to improve our services and user experience.

We use the collected information primarily for:

• Service Delivery: To perform uptime monitoring, send alerts, and provide status pages
• Account Management: To manage your account, process payments, and provide customer support
• Service Improvement: To enhance our platform, troubleshoot issues, and develop new features
• Communication: To send monitoring alerts, service updates, security alerts, and customer support responses
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With your team members: When you're part of a team, monitoring data is shared within your team
• Service providers: With trusted third-party services that help us operate our platform (e.g., payment processors, email services)
• Legal requirements: When required by law or to protect our rights, property, or safety
• Public status pages: Monitor status may be displayed on public status pages if you choose to enable this feature

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information and monitoring data for as long as your account is active or as needed to provide you services. Historical monitoring data is retained to provide uptime statistics and incident history. If you request account deletion, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Export your monitoring data
• Opt-out of non-essential communications
• Data portability where technically feasible

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us remember your preferences, maintain your session, and analyze how our service is used. You can control cookie settings through your browser, but disabling cookies may limit some functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by email and update the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: