Incident Management
Track incidents from detection to resolution. Add notes, create status updates, and maintain a complete history of all incidents with detailed timelines and root cause analysis.
Complete incident tracking
Manage incidents efficiently with detailed tracking and team collaboration.
- Automatic Detection
- Incidents are automatically created when monitors detect issues with your services.
- Incident Notes
- Add notes, updates, and context to incidents to track investigation and resolution.
- Timeline Tracking
- Complete timeline of incident lifecycle from detection to resolution with timestamps.
- Team Collaboration
- Work together on incidents with your team, share updates, and coordinate responses.
- Incident Analytics
- Track incident frequency, duration, and MTTR to identify patterns and improve reliability.
- Complete History
- Maintain a searchable history of all incidents with full details and resolution steps.
Why incident management matters
Organized incident tracking helps teams respond faster and learn from issues.
Faster Resolution
Centralized incident tracking helps teams respond quickly with all information in one place. Reduce mean time to resolution (MTTR) with organized workflows.
Learn from Incidents
Document root causes, resolution steps, and preventive measures. Build a knowledge base from past incidents to prevent future issues.
Improve Reliability
Analyze incident patterns to identify weak points in your infrastructure. Use historical data to make informed decisions about where to invest in reliability improvements.
Powerful incident management tools
Everything you need to track, resolve, and learn from incidents.
Detailed Incident Reports
Track affected services, duration, impact, and resolution steps with comprehensive incident reports.
Status Updates
Post status updates throughout incident lifecycle to keep stakeholders informed of progress.
Service Linking
Link incidents to affected monitors and services to understand impact and dependencies.
Export & Reporting
Export incident data for post-mortems, compliance reports, and analysis. Generate detailed incident reports.
Start managing incidents better
Track, resolve, and learn from every incident with comprehensive incident management.